Our plants are carefully packaged with protective materials to ensure they arrive in excellent condition.
- Klantenservice
- +32 451 04 31 32
- hello@succulux.be
Custom Made
Personalized branding for your company
Wholesale
Tiered discounts for business orders
Fast Delivery
Bulk shipping tailored for offices
Eco & Stylish
Sustainable and meaningful gifts
Frequently Asked Questions
CATEGORIES
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How are the plants packaged for shipment?
Can I return a plant if I’m not satisfied?
Due to the perishable nature of our products, live plants cannot be returned. However, if there is an issue with your order, please contact us, and we will do our best to resolve it.
How long does delivery take?
Orders are typically processed and shipped within 2 to 3 business days. Delivery times may vary based on your location.
What are your shipping rates?
Shipping is free for orders over €50 within Belgium. For orders below €50, a €7.95 fee applies. Rates for other regions are as follows: Netherlands – €8.95, Luxembourg – €9.95.
Are there discounts for bulk purchases?
We offer competitive pricing for bulk orders. Please contact us for a customized quote.
Do you offer personalized packaging or labels?
Yes, we provide options for personalized packaging and labels to make your event memorable.
How far in advance should I place a bulk order?
For large orders, we recommend placing your order at least 3 weeks in advance to ensure availability and customization.
Can I order mini succulents for events like weddings or corporate functions?
Absolutely! We offer customizable options for various occasions. Please contact us to discuss your specific needs.
Will I receive an order confirmation?
Yes, an order confirmation will be sent to your email upon successful payment.
Is it possible to modify or cancel my order after placing it?
Orders can be modified or canceled within 24 hours of placement. Please contact us via our contact page.